Shipping policy
📦 Shipping Policy
We aim to get your Festival Fan Box to you as quickly and safely as possible — without cutting corners or cramming your vibe into a plastic bag.
🚚 Processing Time
All orders are packed and dispatched within 1–2 business days.
During peak periods (especially festival season), this may extend to 3 days, but we’ll always keep you in the loop if there’s any delay.
🇬🇧 UK Shipping
Standard Tracked Delivery 5–7 business days
Shipping Cost: Free shipping on orders of 39.99 or higher
🌍 International Shipping Policy
We're excited to offer international shipping to select countries using YunExpress, ensuring reliable and trackable delivery for our customers abroad.
United States
Standard Shipping: 6–10 business days
Shipping Cost: Flat rate of £6.99
European Union
Standard Shipping: 7–12 business days
Shipping Cost: Flat rate of £5.99 (free over £50.00)
Please Note:
Customs & Duties: Customers are responsible for any customs fees or import duties that may apply.
Delivery Times: Estimated delivery times are subject to change due to customs processing and local delivery conditions.
Tracking: You will receive a tracking number via email once your order has been dispatched.
- 🧾 Tracking Info
- Once your order has been dispatched, you’ll receive a tracking number by email so you can follow your delivery every step of the way.
- 🛑 Wrong Address?
- Please double-check your shipping details at checkout.
If an incorrect address is provided and the order is delivered elsewhere, we may not be able to resend or refund it.
- ❓Need Help?
- We’re always happy to help.
Drop us a line at support@wandergust.com — we usually respond within 2 business days.